Sheraton Centre Toronto Hotel

123 Queen Street West, Toronto, Canada, M5H 2M9  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Centre Toronto Hotel

Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

CAD 50 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Spa and relaxation

Jacuzzi

Reflex massage

Solarium

Spa & wellness center

Verified Reviews:

  • Attractive hotel lobby - Bar is great - Starbucks coffee - Large conference centre - Will be back
  • Area is downtown - Service was fine - Comfy bed - Valet parking at $35/day - Way overpriced
  • Free wifi in lounge - Gym was free - Nice pool - Good breakfast - Attached shopping
  • Close to the eaton shopping mall - Rooms were spacious - Clean bathrooms - Free internet
  • Great hotel - Room was very nice - Great view - Staff was helpful - I recommend

Overview

Located close to a theater, a gallery and a tower, Sheraton Centre Toronto Hotel offers a solarium, a heated indoor pool and a wellness area. The hotel occupies 15 floors and was renovated in 2005.

This hotel is located in a cosmopolitan area, 1.6 km from University of Toronto, Royal Ontario Museum and West Queen West. The city center lies within 1 km from the venue.

Welcoming guests with a private swimming pool, a ballroom and a patio, the hotel is placed next to an oceanarium, bars and restaurants.

Easily accessible from King subway station. 5 minutes by car from Toronto City Centre airport.

Rooms

There are comfortable rooms with a writing table, iPod docking station, television, a closet and data ports provided for travelers staying in Toronto. Rooms offer a great view over the city. They also have en suite bathrooms with complimentary toiletries, bath sheets and a hairdryer.

Eat & Drink

An award-winning breakfast is served every morning. The on-site a la carte restaurant tempts guests with Canadian dishes. The café bar serves grills and snacks. The property is located near a train station, just about 100 meters from Osgoode Hall and Ruth's Chris Steak House serving a wide selection of dishes.

You can start your day with a buffet breakfast, which costs CAD 28 per person per night. 

Services

Newspaper service, shopping service and housekeeping as well as a hairdresser, a news stand and a beauty salon are available for guests' use.

Relax

On-site treatment facilities feature facials, massage and steam baths. On-site fitness amenities include a fitness center and an exercise room.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms at CAD 14.95 per day.

Guest Parking

private parking is possible on site at CAD 50 per day.

Number of floors:   15.  Number of rooms:   1377.

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Facilities

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Gay friendly
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Casino
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Garden view
  • City view
  • Pool view

Room facilities

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • VIP room facilities
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Self-catering

  • Mini-fridge

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • International calls
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 18 may stay for free in an extra bed. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Sheraton Centre Toronto Hotel Toronto location
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Hotel Address:

123 Queen Street West, Toronto, Canada, M5H 2M9

Get directions
City Center
  • Toronto
    1000 ft
Airports
Train Stations
  • Toronto Union Station
    2700 ft
Underground stations
  • Osgoode
    700 ft
  • Osgoode Subway Station
    1000 ft
Restaurants
  • Java House (cuisine: Asian)
    100 ft
  • The Keg Steakhouse and Bar - York Street
    700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    15
  • Number of rooms:
    1377

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Rooms and availability

Sheraton Centre Toronto photos Room
Premium Queen Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Queen-size bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Sheraton Centre Toronto photos Room
Premium King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Sheraton Centre Toronto photos Room
Club Queen Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Patio
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Sheraton Centre Toronto photos Room
Club King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Club Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Club Deluxe Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Sheraton Centre Toronto photos Room
Twin Room
City view
  • Max occupancy:

    250 persons

  • Bed type:

    2 Single beds, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Facilities for disabled
  • Patio
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Top floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • VCR player
  • Wake up service
  • CD player
  • Radio
Room Description:

Standard|Standard Run Of House 2 Beds (quad use)

Club Level Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Club Level Room

Sheraton Centre Toronto photos Room
King Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Terrace
  • Patio
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Top floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Bedding:Sofa bed
  • Media:CD player
Triple Room
  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Room Description:

Triple room

Sheraton Centre Toronto photos Room
Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 3 persons, 1 Super King-size bed and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Standard Quadruple Room
Garden view
  • Max occupancy:

    6 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Quadruple Standard

Sheraton Centre Toronto photos Exterior
Club Floor Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Ergonomic chair
  • Voice mail
  • Bathroom:Hair dryer
  • Bedding:Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Interactive web TV
  • Free movies/video
  • Wake up service
  • CD player
  • Radio
Room Description:

Deluxe|2 Queen Beds; Club Floor Non-smoking, Exclusive Club Lounge Access, Newly Renovated, Continental Brkfst In Club Lng, Free Wi-fi Internet Unrestricted FIT

Club Floor King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Seating area
Room Description:

Deluxe|King Bed; Club Floor Non-smoking, Exclusive Club Lounge Access, Newly Renovated, Continental Brkfst In Club Lng, Free Wi-fi Internet Unrestricted FIT

Family Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Quadruple Standard

Sheraton Centre Toronto photos Room
Deluxe Queen Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Top floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Sheraton Centre Toronto photos Room
Deluxe King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Top floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Business Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Seating area
Business King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Seating area
Signature Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Connecting room
  • Top floor
  • Ergonomic chair
  • Voice mail
  • Bathroom:Hair dryer
  • Bedding:Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Interactive web TV
  • Free movies/video
  • Wake up service
  • CD player
  • Radio
Room Description:

Standard|Queen Bed; Traditional Non-smoking, Signature Sleep Experience, Newly Renovated, Comfortable Work Area, High-speed Internet For A Fee Unrestricted FIT

Signature Lower Floors Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed

  • Check Prices
Room Description:

Deluxe|2 Queen Beds; Premium Room Non-smoking, Signature Sleep Experience, Newly Renovated, Free Wi-fi Internet, Low Floor Unrestricted FIT

Signature King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Bedding:Sofa bed
  • Media:CD player
Room Description:

Standard|King Bed; Traditional Non-smoking, Signature Sleep Experience, Newly Renovated, High-speed Internet For A Fee, Comfortable Work Area Unrestricted FIT

Signature Lower Floors King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Deluxe|King Bed; Premium Room Non-smoking, Signature Sleep Experience, Newly Renovated, Free Wi-fi Internet, Low Floor Unrestricted FIT

Signature Renovated Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Queen-size beds, 1 Queen-size bed

  • Check Prices
Room Description:

Deluxe|King Bed; Deluxe Non-smoking, Signature Sleep Experience, Newly Renovated, Free Wi-fi Internet, High Floor Room Unrestricted FIT

Signature Cabanas
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Ergonomic chair
  • Voice mail
  • Bathroom:Hair dryer
  • Bedding:Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Interactive web TV
  • Free movies/video
  • Wake up service
  • CD player
  • Radio
Signature Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • + More
  • General:Wi-Fi
Luxury Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Top floor

Sheraton Centre Toronto Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Attractions Ontario400 ft
  • Toronto City Hall700 ft
  • Fort York Historic Site1400 ft

Popular areas

  • Nathan Phillips Square400 ft

Places of interest

Shopping areas

Monuments and Landmarks

Historical sites

  • Old City Hall400 ft

Museums

Parks

  • Toronto Parks and Recreation400 ft

Halls

  • Arcadian Court700 ft

Universities, Institutes

  • Canadian School of Management700 ft
  • Canadian Securities Institute1000 ft
  • Global Knowledge Network1000 ft
  • Investment Funds Institute1400 ft

Underground stations

Local attractions

  • National Ballet of Canada1.1 mi
    470 Queens Quay West, Toronto
  • Toronto Music Garden1.1 mi
    475 Queen's Quay W, Toronto
  • Royal Ontario Museum1.2 mi
    100 Queen's Park Crescent, Toronto
  • Toronto Harbour1.1 mi
    Bathurst to Leslie, Toronto
  • Distillery Historic District1.2 mi
    55 Mill Street, Toronto

Near the hotel

  • New City Hall200 ft
    100 Queen St. W., Toronto
  • Old City Hall700 ft
    60 Queen St. W, Toronto
  • Church of the Holy Trinity1300 ft
    10 Trinity Square, Toronto
  • Toronto Entertainment District BIA1400 ft
    100 Simcoe St., Toronto
  • Osgoode Hall300 ft
    130 Queen St. W., Toronto
  • Campbell House Museum900 ft
    160 Queen St. W., Toronto
  • Stock Market Place at the Toronto Stock Exchange1400 ft
    Exchange Tower, Toronto

Restaurants nearby

  • Java House100 ft

    Address: Queen Street West
    Phone: (416) 504-3025

    71% likes this, based on 43 reviews
    Cuisine: Asian

  • Estiatorio VOLOS400 ft

    Address: 133 Richmond Street West
    Phone: 416-861-1211

    80% likes this, based on 242 reviews
    Cuisine: Mediterranean, Contemporary, Greek
    Price Range: USD 18 - USD 33

  • BnB Toronto - Bistro and Bar200 ft

    Address: 123 Queen Street West
    Phone: (416) 361-6363

    67% likes this, based on 36 reviews
    Cuisine: American

  • The Keg Steakhouse and Bar - York Street700 ft

    Address: 165 York Street
    Phone: 416-703-1773

    73% likes this, based on 470 reviews

  • Quinn's Irish Bar & Steakhouse400 ft

    Address: 96 Richmond Street West
    Phone: 416-367-8466

    68% likes this, based on 127 reviews
    Price Range: USD 33 - USD 52

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    15
  • Number of rooms:
    1377

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Hotels nearby
Rex Hotel Toronto
2 stars
0.4 km
Delta Toronto Hotel
4 stars
1.0 km

Sheraton Centre Toronto Reviews

Guest reviews are submitted by our customers after their stay at Sheraton Centre Toronto

Average guest rating

7.6out of 10
Fabulous
Based on 194 reviews

Guest reviews

  • Group of friends
    9.2

    The beds... Were so comfortable. The mood was calm and relaxing. Decor added to that. Loved it. Wished I had more time to spend at the hotel and use the pool etc. (was on business so quick trip)

    Price? But I think it was in the ball park for the location. I did not have time to shop around.

  • Group of friends
    8.8

    Sheraton was near the Theaters and great shopping mall .

    World like more English Tea .the bed I found little too soft like my bed to be Firm.i found the roam very nice.thankyou.

  • Group of friends
    4.4

    The hotel was a huge disappointment I am in avaition and therefore stay in hotels a great deal to be in a hotel that boosts luxury, and is quite pricey finding painters tape in the walls, cigarette burns in the carpet of a non-smoking room, pubic hair in the shower is not acceptable.there was no avaiable parking despite asking an hour prior if it was avaiablevalt refused to call us a cab, and showed us where the street was, would not help with luggage--2 women in dresses

    Further to this, the hotel boosts an outdoor pool--quite a selling feature on a weekend with 30 degree temperatures. The quests had "claimed" lounge chairs by 0800, and there was nothing available by 1000 though people were not there amenities where that of a motel 6, the room was filthy, no extra toilet paper, mold on the shower curtain. Certainly not worth 275-400 a night! We had to park 2 blocks away, and were denied assistance with bags, as was the request to leave the bags with reception while we walked please forward this to the Sheraton, as I expect a response.

  • Single
    7.0

    Convenience of location. Hotel was clean and staff were friendly although some were a little tightly wound.

    A/C in room was noisy, the only reason it didn't really bother us is we are both heavy sleepers. Otherwise would have been a problem.

  • Family with children
    9.6

    Location n the ambiance

    WiFi is free in the lobby area but u have to pay once u r in the room

  • Family with children
    5.0

    The location

    It was one of my most disappointing hotel experience, and I do travel quite extensively. I booked a suite for me and my family and ended up in a standard room with a kitchen for which i had no use. The room was nothing like the one specified on the reservation and definitely not recently refurbished as advertised by the hotel. The reservation was clear about the number of guests but there was only one bed in the room. The hotel eventually arranged a spare bed to be added in the room but after some negotiation. My overall opinion is that it's an old hotel with average to poor service, surfing on the reputation of the Sheraton name.

  • Single
    5.4

    Newspaper delivery

    The computers at the lobby need cleaning and sanitizing, they are all very sticky and dirty.

  • Single
    9.6

    This hotel was the venue for the conference I was attending - a massive affair coupled with a trade exhibition. This hotel, although large enough to cater for multiple conferences, was able to provide good personal services as expected from a (fully booked) four star hotel. The lobby is a cross between a regular hotel lobby and a busy meeting place with lots of seating for wifi users. Only complaint is the long waits for attention at the reservation desks. This was the same when I stayed four years ago. The preferred guest status includes access to the 43rd floor lounge which hosts the free breakfast and evening drinks and snacks. Location is great for shopping and a good walk to the harbourside activities and the CN Tower. I felt welcome here.

  • Family with children
    9.2

    The staff was very accomidating. When they realized I was travelling with a child, they switched my room because the original room was a little close to the elevator. They wanted to ensure my child had a good nights sleep.

  • Older travelers
    8.8

    Clean, comfortable & well situated. We used it as a place to stay to visit our son who resides a few blocks away from the Sheraton in Toronto.

    Staff was vey attentive and helpful.

  • Older travelers
    8.2

    Excellent location with access to many center points of downtown.

    entrance into the hotel was confusing and difficult. Parking is a problem

  • Family with children
    4.2

    The only good thing was the lobby and the location, other than that it's waste of money. It had a very old interior , I felt that It was the Eighties.

    Bad Smell in the room and the bathroom. Not worth the Star rating. Old furniture. Waste of money

  • Family with children
    9.6

    Very nice hotel and it is close to Eaton center. The room is a bit small.

  • Family with children
    10.0

    The hotel staff went out of their way to accommodate us above and beyond our expectations. The room (we opted for a suite) was spectacular. The facilities and club lounge were top notch.

  • Single
    10.0

    The hotel permits dogs and I needed this as I was driving in from another city for a specialist's appt. for my dog.

How to reach hotel

hotel Sheraton Centre Toronto Hotel Toronto location
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Hotel Address:

123 Queen Street West, Toronto, Canada, M5H 2M9

Get directions
City Center
  • Toronto
    1000 ft
Airports
Train Stations
  • Toronto Union Station
    2700 ft
Underground stations
  • Osgoode
    700 ft
  • Osgoode Subway Station
    1000 ft
Restaurants
  • Java House (cuisine: Asian)
    100 ft
  • The Keg Steakhouse and Bar - York Street
    700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    15
  • Number of rooms:
    1377

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

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