Sheraton Centre Toronto Hotel

123 Queen Street West, Toronto, Canada, M5H 2M9  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Centre Toronto Hotel

Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

CAD 50 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Spa and relaxation

Jacuzzi

Reflex massage

Solarium

Spa & wellness center

Verified Reviews:

  • Attractive hotel lobby - Bar is great - Starbucks coffee - Large conference centre - Will be back
  • Area is downtown - Service was fine - Comfy bed - Valet parking at $35/day - Way overpriced
  • Free wifi in lounge - Gym was free - Nice pool - Good breakfast - Attached shopping
  • Close to the eaton shopping mall - Rooms were spacious - Clean bathrooms - Free internet
  • Great hotel - Room was very nice - Great view - Staff was helpful - I recommend

Overview

Sheraton Centre Toronto is a stylish hotel offering views over CanStage, Panasonic Theatre and University of Toronto and featuring a patio, a hot tub and an outdoor swimming pool. The hotel occupies 15 floors and was renovated in 2005.

Nestled in the center of Toronto and a 10-minute walk from Union train station. The property lies within 1 km from the city center.

Placed near an oceanarium and restaurants, the hotel offers a ballroom, an indoor swimming pool and a sun deck for on-site relaxation.

A 5-minute walk will take you to King subway station. A mere 5 minutes’ drive from Toronto City Centre.

Rooms

The property comprises 1377 comfortable guestrooms with a great view on the city. Bathrooms are fitted with complimentary toiletries, bath sheets and a hairdryer.

Eat & Drink

Those staying at Sheraton Centre Toronto Hotel can sit down to an award-winning breakfast. A broad variety of Canadian dishes is served at the 24-hour restaurant. The café bar serves grills and snacks. Guests can enjoy a meal in Osgoode Hall and Ruth's Chris Steak House, which are located in a cosmopolitan area, just about 5 minutes’ walk from Sheraton Centre Toronto Hotel.

You can start your day with a buffet breakfast, which costs CAD 28 per person per night. 

Services

Business travelers can avail of a conference room, a photocopier and printers offered on site.

Relax

On-site children facilities feature cots and a pool. On-site fitness facilities include a fitness center and an exercise room.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms at CAD 14.95 per day.

Guest Parking

private parking is possible on site at CAD 50 per day.

Number of floors:   15.  Number of rooms:   1377.

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Facilities

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Group check-in/ -out
  • Pets allowed (limited amount or weight)
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Gay friendly
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Pet amenities available
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Casino
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Garden view
  • City view
  • Pool view

Room facilities

  • Paid Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Self-catering

  • Mini-fridge

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 18 may stay for free in an extra bed. 

How to reach hotel

hotel Sheraton Centre Toronto Hotel Toronto location
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Hotel Address:

123 Queen Street West, Toronto, Canada, M5H 2M9

Get directions
City Center
  • Toronto
    1000 ft
Airports
Train Stations
  • Toronto Union Station
    2700 ft
Underground stations
  • Osgoode
    700 ft
  • Osgoode Subway Station
    1000 ft
Restaurants
  • Java House (cuisine: Asian)
    100 ft
  • The Keg Steakhouse and Bar - York Street
    700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    15
  • Number of rooms:
    1377

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Rooms and availability

Premium Double Room
Bed type: Queen-size bed or 2 Queen-size beds or King-size bed
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  • Free Wi-Fi
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Room facilities
    Sheraton Centre Toronto photos Room
    Premium King Room
    Bed type: 1 Single bed or Double bed or King-size bed
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    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information
    Room facilities
      Sheraton Centre Toronto photos Room
      Premium Queen Room
      Bed type: 1 Single bed or Queen-size bed or 2 Queen-size beds
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      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information
      Room facilities
        Club Double Room
        Bed type: King-size bed or 2 Queen-size beds or Double bed
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        • Free Wi-Fi
        • Air conditioning
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        Room facilities
          Sheraton Centre Toronto photos Room
          Club King Room
          Bed type: 1 Single bed or Double bed or King-size bed
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          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information
          Room facilities
            Club Quadruple Room
            Bed type: Sleeping arrangements for 4 persons
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            • Free Wi-Fi
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            Room facilities
              Sheraton Centre Toronto photos Room Club Room
              Exclusive Club Level Double Room
              Bed type: King-size bed or 2 Queen-size beds or Double bed
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              • Free Wi-Fi
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              Standard|Club Level Room

              Room facilities
                Sheraton Centre Toronto photos Room
                Double Room
                Bed type: King-size bed or 2 Queen-size beds or 2 Single beds
                Size: 305 sq. feet
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                • Free Wi-Fi
                • Air conditioning
                • Private bathroom
                • — Less information+ More information

                Standard|Standard Run Of House 2 Beds (quad use)

                Room facilities
                  Sheraton Centre Toronto photos Room
                  Standard King Room
                  Bed type: 1 Single bed or King-size bed or Double bed
                  Size: 305 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information
                  Room facilities
                    Sheraton Centre Toronto photos Room
                    King Suite
                    Bed type: 1 Single bed or King-size bed or Double bed
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                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information
                    Room facilities
                      Twin Room for Single Use
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                      Sheraton Centre Toronto photos Room
                      Queen Room
                      Bed type: 1 Single bed or Queen-size bed or 2 Queen-size beds
                      Size: 305 sq. feet
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Shower
                      • — Less information+ More information
                      Room facilities
                        Sheraton Centre Toronto photos Room Club Room
                        Exclusive Club Level Queen Room
                        Bed type: 2 Queen-size beds
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                        — Less information+ More information
                        Triple Room
                        Bed type: Sleeping arrangements for 3 persons or Sleeping arrangements for 4 persons
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                        • Free Wi-Fi
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                        Triple room

                        Room facilities
                          Sheraton Centre Toronto photos Room
                          Leisure Suite
                          Bed type: King-size bed or 1 Single bed or Sleeping arrangements for 3 persons
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                          • Free Wi-Fi
                          • Air conditioning
                          • Shower
                          • — Less information+ More information
                          Room facilities
                            Sheraton Centre Toronto photos Room
                            Tradition Quadruple Room
                            Bed type: Sleeping arrangements for 4 persons
                            Size: 305 sq. feet
                            Check Prices
                            • Free Wi-Fi
                            — Less information+ More information

                            Standard|Quadruple Standard

                            Room facilities
                              Sheraton Centre Toronto photos Exterior
                              Club Floor Room
                              Check Prices
                              • Free Wi-Fi
                              • Air conditioning
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                              Room facilities
                                Sheraton Centre Toronto photos Room
                                Club Floor King Room
                                Bed type: King-size bed
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                                • Free Wi-Fi
                                • Air conditioning
                                • Shower
                                • — Less information+ More information

                                Deluxe|King Bed; Club Floor Non-smoking, Exclusive Club Lounge Access, Newly Renovated, Continental Brkfst In Club Lng, Free Wi-fi Internet Unrestricted FIT

                                Room facilities
                                  Sheraton Centre Toronto photos Room
                                  Club Floor Queen Room
                                  Bed type: 2 Queen-size beds
                                  Check Prices
                                  • Free Wi-Fi
                                  • Air conditioning
                                  • Shower
                                  • — Less information+ More information

                                  Deluxe|2 Queen Beds; Club Floor Non-smoking, Exclusive Club Lounge Access, Newly Renovated, Continental Brkfst In Club Lng, Free Wi-fi Internet Unrestricted FIT

                                  Room facilities
                                    Family Double Room
                                    Bed type: Sleeping arrangements for 4 persons
                                    Check Prices
                                    — Less information+ More information

                                    Quadruple Standard

                                    Family Quadruple Room
                                    Bed type: Sleeping arrangements for 4 persons
                                    Check Prices
                                    • Free Wi-Fi
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                                    Quadruple Standard

                                    Room facilities
                                      Deluxe Double Room
                                      Bed type: 2 Queen-size beds or Queen-size bed or King-size bed
                                      Check Prices
                                      • Free Wi-Fi
                                      • Air conditioning
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                                      Room facilities
                                        Sheraton Centre Toronto photos Room
                                        Deluxe King Room
                                        Bed type: 1 Single bed or Double bed or King-size bed
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                                        • Free Wi-Fi
                                        • Air conditioning
                                        • Shower
                                        • — Less information+ More information
                                        Room facilities
                                          Sheraton Centre Toronto photos Room
                                          Deluxe Queen Room
                                          Bed type: 1 Single bed or 2 Queen-size beds or Queen-size bed
                                          Check Prices
                                          • Free Wi-Fi
                                          • Air conditioning
                                          • Shower
                                          • — Less information+ More information
                                          Room facilities
                                            Sheraton Centre Toronto photos Room
                                            Business King Room
                                            Bed type: King-size bed
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                                            • Free Wi-Fi
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                                            Room facilities
                                              Business Queen Room
                                              Bed type: 2 Queen-size beds
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                                              • Free Wi-Fi
                                              — Less information+ More information
                                              Room facilities
                                                Signature Lower Floors Double Room
                                                Bed type: Queen-size bed or King-size bed or 2 Queen-size beds
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                                                — Less information+ More information

                                                Deluxe|Queen Bed; Premium Room Non-smoking, Signature Sleep Experience, Newly Renovated, Free Wi-fi Internet, Low Floor Unrestricted FIT

                                                Sheraton Centre Toronto photos Room
                                                Signature Room
                                                Bed type: 2 Queen-size beds or King-size bed or Queen-size bed
                                                Size: 305 sq. feet
                                                Check Prices
                                                • Free Wi-Fi
                                                • Air conditioning
                                                • Shower
                                                • — Less information+ More information

                                                Deluxe|Queen Bed; Deluxe Non-smoking, Signature Sleep Experience, Newly Renovated, Free Wi-fi Internet, High Floor Room Unrestricted FIT

                                                Room facilities
                                                  Sheraton Centre Toronto photos Room
                                                  Signature King Room
                                                  Bed type: King-size bed
                                                  Size: 305 sq. feet
                                                  Check Prices
                                                  • Free Wi-Fi
                                                  • Air conditioning
                                                  • Shower
                                                  • — Less information+ More information

                                                  Standard|King Bed; Traditional Non-smoking, Signature Sleep Experience, Newly Renovated, High-speed Internet For A Fee, Comfortable Work Area Unrestricted FIT

                                                  Room facilities
                                                    Sheraton Centre Toronto photos Room
                                                    Signature Lower Floors King Room
                                                    Bed type: King-size bed
                                                    Check Prices
                                                    • Free Wi-Fi
                                                    • Air conditioning
                                                    • Shower
                                                    • — Less information+ More information

                                                    Deluxe|King Bed; Premium Room Non-smoking, Signature Sleep Experience, Newly Renovated, Free Wi-fi Internet, Low Floor Unrestricted FIT

                                                    Room facilities
                                                      Sheraton Centre Toronto photos Room
                                                      Signature Renovated Room
                                                      Bed type: King-size bed or 2 Queen-size beds or Queen-size bed
                                                      Size: 305 sq. feet
                                                      Check Prices
                                                      • Free Wi-Fi
                                                      • Air conditioning
                                                      • Shower
                                                      • — Less information+ More information

                                                      Deluxe|King Bed; Deluxe Non-smoking, Signature Sleep Experience, Newly Renovated, Free Wi-fi Internet, High Floor Room Unrestricted FIT

                                                      Room facilities
                                                        Sheraton Centre Toronto photos Room
                                                        Signature Queen Room
                                                        Bed type: 2 Queen-size beds or Queen-size bed
                                                        Size: 305 sq. feet
                                                        Check Prices
                                                        • Free Wi-Fi
                                                        • Air conditioning
                                                        • Private bathroom
                                                        • — Less information+ More information

                                                        Standard|Queen Bed; Traditional Non-smoking, Signature Sleep Experience, Newly Renovated, Comfortable Work Area, High-speed Internet For A Fee Unrestricted FIT

                                                        Room facilities
                                                          Sheraton Centre Toronto photos Room
                                                          Signature Lower Floors Queen Room
                                                          Bed type: 2 Queen-size beds or Queen-size bed
                                                          Check Prices
                                                          • Free Wi-Fi
                                                          • Air conditioning
                                                          • Shower
                                                          • — Less information+ More information

                                                          Deluxe|2 Queen Beds; Premium Room Non-smoking, Signature Sleep Experience, Newly Renovated, Free Wi-fi Internet, Low Floor Unrestricted FIT

                                                          Room facilities
                                                            Signature Cabanas
                                                            Check Prices
                                                            • Free Wi-Fi
                                                            • Air conditioning
                                                            — Less information+ More information
                                                            Room facilities
                                                              Luxury Room
                                                              Bed type: Double beds
                                                              Check Prices
                                                              • Free Wi-Fi
                                                              — Less information+ More information
                                                              Room facilities

                                                                How to reach hotel

                                                                hotel Sheraton Centre Toronto Hotel Toronto location
                                                                Show big map »

                                                                Hotel Address:

                                                                123 Queen Street West, Toronto, Canada, M5H 2M9

                                                                Get directions
                                                                City Center
                                                                • Toronto
                                                                  1000 ft
                                                                Airports
                                                                Train Stations
                                                                • Toronto Union Station
                                                                  2700 ft
                                                                Underground stations
                                                                • Osgoode
                                                                  700 ft
                                                                • Osgoode Subway Station
                                                                  1000 ft
                                                                Restaurants
                                                                • Java House (cuisine: Asian)
                                                                  100 ft
                                                                • The Keg Steakhouse and Bar - York Street
                                                                  700 ft
                                                                Hotel information
                                                                • Check-in:
                                                                  from  3 pm
                                                                • Check-out:
                                                                  until  12 pm
                                                                • Number of floors:
                                                                  15
                                                                • Number of rooms:
                                                                  1377

                                                                Hotel Awards

                                                                CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

                                                                According to guest reviews, the hotel has been rated as
                                                                Best Luxury Hotels in Canada

                                                                Use Badge

                                                                Sheraton Centre Toronto Location

                                                                Legend
                                                                • Current hotel
                                                                • Hotels nearby
                                                                • Other hotels
                                                                • Airports
                                                                • Underground stations
                                                                • Train stations
                                                                • Parks
                                                                • Tourist attractions
                                                                • Museums
                                                                • Convention centers
                                                                • Stadiums
                                                                • Food and meals
                                                                • General

                                                                Hover above the icons to see hotel photo and details.

                                                                Click the hotel to go to the main hotel page.

                                                                Route Planner
                                                                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                                                What's nearby

                                                                Tourist attractions

                                                                • Attractions Ontario - 400 ft
                                                                • Toronto City Hall - 700 ft
                                                                • Fort York Historic Site - 1400 ft

                                                                Popular areas

                                                                Places of interest

                                                                Shopping areas

                                                                Monuments and Landmarks

                                                                Historical sites

                                                                • Old City Hall - 400 ft

                                                                Museums

                                                                Parks

                                                                • Toronto Parks and Recreation - 400 ft

                                                                Halls

                                                                • Arcadian Court - 700 ft

                                                                Universities, Institutes

                                                                • Canadian School of Management - 700 ft
                                                                • Canadian Securities Institute - 1000 ft
                                                                • Global Knowledge Network - 1000 ft
                                                                • Investment Funds Institute - 1400 ft

                                                                Underground stations

                                                                Local attractions

                                                                • National Ballet of Canada - 1.1 mi
                                                                  470 Queens Quay West, Toronto
                                                                • Toronto Music Garden - 1.1 mi
                                                                  475 Queen's Quay W, Toronto
                                                                • Royal Ontario Museum - 1.2 mi
                                                                  100 Queen's Park Crescent, Toronto
                                                                • Toronto Harbour - 1.1 mi
                                                                  Bathurst to Leslie, Toronto
                                                                • Distillery Historic District - 1.2 mi
                                                                  55 Mill Street, Toronto

                                                                Near the hotel

                                                                • New City Hall - 200 ft
                                                                  100 Queen St. W., Toronto
                                                                • Old City Hall - 700 ft
                                                                  60 Queen St. W, Toronto
                                                                • Church of the Holy Trinity - 1300 ft
                                                                  10 Trinity Square, Toronto
                                                                • Toronto Entertainment District BIA - 1400 ft
                                                                  100 Simcoe St., Toronto
                                                                • Osgoode Hall - 300 ft
                                                                  130 Queen St. W., Toronto
                                                                • Campbell House Museum - 900 ft
                                                                  160 Queen St. W., Toronto
                                                                • Stock Market Place at the Toronto Stock Exchange - 1400 ft
                                                                  Exchange Tower, Toronto

                                                                Restaurants nearby

                                                                • Java House - 100 ft

                                                                  Address: Queen Street West
                                                                  Phone: (416) 504-3025

                                                                  71% likes this, based on 43 reviews
                                                                  Cuisine: Asian

                                                                • Estiatorio VOLOS - 400 ft

                                                                  Address: 133 Richmond Street West
                                                                  Phone: 416-861-1211

                                                                  80% likes this, based on 242 reviews
                                                                  Cuisine: Mediterranean, Contemporary, Greek
                                                                  Price Range: USD 18 - USD 33

                                                                • BnB Toronto - Bistro and Bar - 200 ft

                                                                  Address: 123 Queen Street West
                                                                  Phone: (416) 361-6363

                                                                  67% likes this, based on 36 reviews
                                                                  Cuisine: American

                                                                • The Keg Steakhouse and Bar - York Street - 700 ft

                                                                  Address: 165 York Street
                                                                  Phone: 416-703-1773

                                                                  73% likes this, based on 470 reviews

                                                                • Quinn's Irish Bar & Steakhouse - 400 ft

                                                                  Address: 96 Richmond Street West
                                                                  Phone: 416-367-8466

                                                                  68% likes this, based on 127 reviews
                                                                  Price Range: USD 33 - USD 52

                                                                Hotel information
                                                                • Check-in:
                                                                  from  3 pm
                                                                • Check-out:
                                                                  until  12 pm
                                                                • Number of floors:
                                                                  15
                                                                • Number of rooms:
                                                                  1377

                                                                Hotel Awards

                                                                CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

                                                                According to guest reviews, the hotel has been rated as
                                                                Best Luxury Hotels in Canada

                                                                Use Badge

                                                                Hotels nearby
                                                                Rex Hotel Toronto
                                                                2 stars
                                                                0.4 km
                                                                Delta Toronto Hotel
                                                                4 stars
                                                                1.0 km

                                                                Sheraton Centre Toronto Reviews

                                                                Guest reviews are submitted by our customers after their stay at Sheraton Centre Toronto

                                                                Average guest rating

                                                                7.6out of 10
                                                                Fabulous
                                                                Based on 194 reviews

                                                                Guest reviews

                                                                • Group of friends
                                                                  9.2

                                                                  The beds... Were so comfortable. The mood was calm and relaxing. Decor added to that. Loved it. Wished I had more time to spend at the hotel and use the pool etc. (was on business so quick trip)

                                                                  Price? But I think it was in the ball park for the location. I did not have time to shop around.

                                                                • Group of friends
                                                                  8.8

                                                                  Sheraton was near the Theaters and great shopping mall .

                                                                  World like more English Tea .the bed I found little too soft like my bed to be Firm.i found the roam very nice.thankyou.

                                                                • Group of friends
                                                                  4.4

                                                                  The hotel was a huge disappointment I am in avaition and therefore stay in hotels a great deal to be in a hotel that boosts luxury, and is quite pricey finding painters tape in the walls, cigarette burns in the carpet of a non-smoking room, pubic hair in the shower is not acceptable.there was no avaiable parking despite asking an hour prior if it was avaiablevalt refused to call us a cab, and showed us where the street was, would not help with luggage--2 women in dresses

                                                                  Further to this, the hotel boosts an outdoor pool--quite a selling feature on a weekend with 30 degree temperatures. The quests had "claimed" lounge chairs by 0800, and there was nothing available by 1000 though people were not there amenities where that of a motel 6, the room was filthy, no extra toilet paper, mold on the shower curtain. Certainly not worth 275-400 a night! We had to park 2 blocks away, and were denied assistance with bags, as was the request to leave the bags with reception while we walked please forward this to the Sheraton, as I expect a response.

                                                                • Single
                                                                  7.0

                                                                  Convenience of location. Hotel was clean and staff were friendly although some were a little tightly wound.

                                                                  A/C in room was noisy, the only reason it didn't really bother us is we are both heavy sleepers. Otherwise would have been a problem.

                                                                • Family with children
                                                                  9.6

                                                                  Location n the ambiance

                                                                  WiFi is free in the lobby area but u have to pay once u r in the room

                                                                • Family with children
                                                                  5.0

                                                                  The location

                                                                  It was one of my most disappointing hotel experience, and I do travel quite extensively. I booked a suite for me and my family and ended up in a standard room with a kitchen for which i had no use. The room was nothing like the one specified on the reservation and definitely not recently refurbished as advertised by the hotel. The reservation was clear about the number of guests but there was only one bed in the room. The hotel eventually arranged a spare bed to be added in the room but after some negotiation. My overall opinion is that it's an old hotel with average to poor service, surfing on the reputation of the Sheraton name.

                                                                • Single
                                                                  5.4

                                                                  Newspaper delivery

                                                                  The computers at the lobby need cleaning and sanitizing, they are all very sticky and dirty.

                                                                • Single
                                                                  9.6

                                                                  This hotel was the venue for the conference I was attending - a massive affair coupled with a trade exhibition. This hotel, although large enough to cater for multiple conferences, was able to provide good personal services as expected from a (fully booked) four star hotel. The lobby is a cross between a regular hotel lobby and a busy meeting place with lots of seating for wifi users. Only complaint is the long waits for attention at the reservation desks. This was the same when I stayed four years ago. The preferred guest status includes access to the 43rd floor lounge which hosts the free breakfast and evening drinks and snacks. Location is great for shopping and a good walk to the harbourside activities and the CN Tower. I felt welcome here.

                                                                • Family with children
                                                                  9.2

                                                                  The staff was very accomidating. When they realized I was travelling with a child, they switched my room because the original room was a little close to the elevator. They wanted to ensure my child had a good nights sleep.

                                                                • Older travelers
                                                                  8.8

                                                                  Clean, comfortable & well situated. We used it as a place to stay to visit our son who resides a few blocks away from the Sheraton in Toronto.

                                                                  Staff was vey attentive and helpful.

                                                                • Older travelers
                                                                  8.2

                                                                  Excellent location with access to many center points of downtown.

                                                                  entrance into the hotel was confusing and difficult. Parking is a problem

                                                                • Family with children
                                                                  4.2

                                                                  The only good thing was the lobby and the location, other than that it's waste of money. It had a very old interior , I felt that It was the Eighties.

                                                                  Bad Smell in the room and the bathroom. Not worth the Star rating. Old furniture. Waste of money

                                                                • Family with children
                                                                  9.6

                                                                  Very nice hotel and it is close to Eaton center. The room is a bit small.

                                                                • Family with children
                                                                  10.0

                                                                  The hotel staff went out of their way to accommodate us above and beyond our expectations. The room (we opted for a suite) was spectacular. The facilities and club lounge were top notch.

                                                                • Single
                                                                  10.0

                                                                  The hotel permits dogs and I needed this as I was driving in from another city for a specialist's appt. for my dog.

                                                                How to reach hotel

                                                                hotel Sheraton Centre Toronto Hotel Toronto location
                                                                Show big map »

                                                                Hotel Address:

                                                                123 Queen Street West, Toronto, Canada, M5H 2M9

                                                                Get directions
                                                                City Center
                                                                • Toronto
                                                                  1000 ft
                                                                Airports
                                                                Train Stations
                                                                • Toronto Union Station
                                                                  2700 ft
                                                                Underground stations
                                                                • Osgoode
                                                                  700 ft
                                                                • Osgoode Subway Station
                                                                  1000 ft
                                                                Restaurants
                                                                • Java House (cuisine: Asian)
                                                                  100 ft
                                                                • The Keg Steakhouse and Bar - York Street
                                                                  700 ft
                                                                Hotel information
                                                                • Check-in:
                                                                  from  3 pm
                                                                • Check-out:
                                                                  until  12 pm
                                                                • Number of floors:
                                                                  15
                                                                • Number of rooms:
                                                                  1377

                                                                Hotel Awards

                                                                CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

                                                                According to guest reviews, the hotel has been rated as
                                                                Best Luxury Hotels in Canada

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